How can we help?
Order status, certificates, shipping, wholesale — one inbox, answered within one business day from the US.
Where's my order?
Enter the order number from your confirmation email. Tracking appears on the next screen as soon as the label is created.
Signed in? Your orders and tracking are under Account → Orders.
Questions researchers ask
Our compounds are sent to an independent lab for HPLC purity and LC-MS identity testing. Need a certificate for a vial you already have? Send the lot number from the label in the form below.
Yes, to Canada, the United Kingdom and Australia. Carriage is a flat rate; duty and destination tax are collected by the carrier on delivery.
Vials of the same compound and dose count together. Two vials: 5% off each vial. Three to nine vials: 10% off each vial. Ten or more vials: 20% off each vial. Applied at checkout, no code.
No. Every product is sold strictly for laboratory research and is not for human consumption.
Write to us
helpascendbiolabs@gmail.comOne inbox, read by our team. We answer within one business day, Monday to Friday, US hours.
- Order status and tracking
- Certificates and lot questions
- Wholesale and bulk — ten or more vials take 20% off
- Affiliate program
